In 2013, when we started operating in Kosovo, we were convinced that in order to achieve a complete energy transformation, in addition to our professional capacities, we also needed a balance of workforce that, in the face of this challenge, had to be part of this objective.

Such an electro-energetic transformation was not an easy task! Many factors showed the state of the electricity distribution network at that time. The moment had come for our company to be part of the solution. That the transition of the energy grid - a transformation that was accelerated thanks to all the great technological involvement, necessarily became an immediate need for its sustainability.

Today, when we have completed a decade of operation in Kosovo, we can proudly boast that this stability has been achieved and remains the guarantee and reference of our mission.

In accordance with our technical and professional values and capacities, along with everyone’s goodwill, the desire to improve people’s lives and the environment they live in is not only a belief, but expresses the spirit of what we do and, most importantly, why we do it.

And the work we managed to do over these ten years has improved reliability, efficiency, durability, and safety. It has improved many things that were important to our customers, to our employees, and to the community.

All this was a unique opportunity for different protagonists of this change to prove their professionalism. We entrusted this to our workers, we gave voice to them to show the national strength in the face of energy and digitalization.

The digitalization of the energy distribution network, as such, allowed us the total and real-time interconnection of the network, knowing the status of each node, segment, or element of it. Above all, it helped us increase the operational efficiency and effectiveness of the lines. For the benefit of the consumer and for the common good. And, since our customer is the goal, while our professional capacities are the means, we offered a series of channels for communication and service to him.

We became an open partner to the consumer by presenting and realizing more than two thousand projects, behind which hides a high degree of readiness of women and men passionate about our common and meaningful goal-a comprehensive goal with empowered values. Justice, solidarity, commitment, and loyalty which represent only some of the values of our company have been our common denominator in order to adapt to the many requests and needs that our customers had throughout this decade, which, even so, is not that it passed without challenges.

As much as these challenges appeared in different conditions and circumstances, often emergency ones, we faced them through the practical translation of our capacities: we minimized losses in the network, we managed the energy crisis, we managed the work during the pandemic, and we reduced the power outages. Not only because we have a moral obligation to the consumer, in addition to the contractual one, but because these are the values that characterize the tradition of our company.

To this definition must be added the commitment of all workers in all our districts in Kosovo, who have become part of this tradition, without a doubt. They have become part of our big family that is growing day by day. This family, in the framework of social responsibility, also became a school for the cultivation of many generations that will witness the preservation of these values and an inseparable part of it. We will remain loyal to our technical, professional, and human resources capacities, together with the quality we offer, for a new journey that awaits us. A journey that, in the new decade, will be followed by other renewable energy trends.

Ten years later we also aim to start helping in the transition of green energy as a source of distributed energy in the grid. This energy, which will conform to our electrical distribution network, will ensure a secure supply of energy, and it will help to achieve the targeted renewable resources and integrated interoperability.

In the new decade we are starting, we will not only concentrate on a transformed network, but we will revolutionize it by guaranteeing a universal, reliable, and quality service, which matches international standards, part of which we are already.