We know that the lack of electricity is a nuisance, and we thank you for your patience as we work to get electricity back to your homes as soon as possible. Various factors can affect power outages.
Our goal is to provide you with the most reliable and quality service possible. To do this, we need to ensure our electricity system is in good condition. Planned outages are necessary to allow our crews to perform preventative maintenance on our system. During these planned outages, we replace aging equipment and complete upgrades that allow us to serve you better.
Advanced notice is provided for planned power interruptions in our communication channels to allow customers adequate time to make necessary arrangements. Also, you might get informed about every pllaned interruption, if you download eKesco app.
Unplanned power outages are caused by events such as high winds, snow and ice storms, lightning, and other severe weather conditions. Outages can also be caused by equipment problems, vehicle accidents, fallen trees, and even animals contacting power lines. If the electricity goes out for any of the above reasons please contact us and we will work to restore electricity as soon as possible.