KEDS is 7 years old today. During this period the company has invested heavily in the modernization of the electricity distribution network. 148 million euros have been invested, which have made hundreds of thousands of customers have a better life through much higher quality services.

For 7 years KEDS has managed to install over 1000 transformers, and thousands of kilometers of network. This has been achieved thanks to over 1500 projects implemented throughout Kosovo, which have changed the look of distribution.

For 7 years the missing work has been done for decades. In parallel, KEDS has worked hard to digitize equipment, and consequently operations and services. From the beginning, the company completely changed the way of reading and billing.

Reading was quickly automated through Hand Held electronic devices, devices that instantly print invoices, increasing transparency, customer satisfaction and minimizing errors. This resulted in a reduction in customer complaints to around 70 percent.

The process continued with the digitization of meters, the placement of tens of thousands of smart meters, while culminating with operations. Today, two digital systems are installed, SCADA from where network operations are performed by the central facility of KEDS and Kosova.Net as a database for everything that happens in the distribution network.

This has resulted in customers benefiting immensely, shortening downtime, increasing feedback on interventions, accuracy and efficiency. All this has been achieved thanks to the great commitment of the company's employees. KEDS did not stand idly by either.

To improve worker protection and safety, the company built a modern training center, becoming a leader in a very short period of time. With the mission "Zero accidents at work", KEDS today takes the example of how to organize and act in the protection of workers and increase safety at work by regional companies.

In addition to basic operations, from the beginning KEDS as a corporation has played an important role in the community. KEDS Academy was immediately started as a project that has so far prepared hundreds of students for the labor market at the highest level. But, it has not neglected other activities to help the community, implementing dozens of projects, mainly focused on education.

Please find attached the video that reflects the developments in KEDS at the link: https://www.youtube.com/watch?v=3tYMa3-SVms&feature=youtu.be