Legislation in force

The whole working process in KEDS J.S.C is done based on the legislation in force. All the customers registered and those requiring being regular customers of KEDS J.S.C can utilize the legislation in force, based on what are reviewed and decided upon the complaints and the requests in KEDS J.S.C.

Keds Call Center
Online Services
Planned network maintenance

Information about the outages due to planned works and maintenance

KEDS Projects

Find KEDS projects

Open positions

Find information for job vacancies

Kompania Kosovare për Distribuim dhe Furnizim me Energji elektrike SH.A
Kosovo Electricity Distribution and Supply Company J.S.C
Kosovsko Preduzece za Distribuciju i Snabdevanje Elektricnom Energijom D.D
Qendra e thirrjeve: 0800 791 00

Laws approved by Republic of Kosova Parliament

Law on energy
Law on electricity
Law on Energy Regulatory

Administrative Orders

Order 2008/5 for occupied properties
Order 2004/2 for the occupied properties

ERO Rules

Rule on resolution of dispute in Energy Sector
Rule on general terms of electricity supply
Rule on connection and disconnection of customers in Energy Sector in Kosova
Other ERO rule

Procedures and codes of KEDS J.S.C

Procedure for general complaints of customers
Procedure for identifying and preventing unauthorized use of electricity
Call Center Procedure
Contract of electricity supply for household customers
Contract of electricity supply for commercial customers
Procedure on closing the account
Procedure for new connection
Temporary procedure for customer billing and reading
Metering Code of Distribution Operator
Distribution Code of DSO
Code of Ethics and Behavior / KEDS Code of Ethics
Labor Code for access to the land and property
Connection Charging Methodology
Draft Connection Charging Methodology